Terms & Conditions

You are buying a used timepiece from the second-hand market. Due to the timepiece being marked as “used/pre-worn/carefully loved,” you understand that what you are buying will have signs of previous wear. This includes but is not limited to, scratches on lugs, case, bracelet, and crystal. The watch you are buying has been carefully examined and listed as accurately as possible in the description. Certain imperfections can and will be expected to be found by you that we may have missed in our description. If the latter is considerable, we will work with you on a resolution to make sure you are happy with the transaction.
You have 24 hours from receiving the watch through the adult signature provided through FedEx/UPS/DHL to issue any claim against the watch if found not as described. After 24 hours, all sales are final.
There will be a 4% surcharge for any purchase made via credit card, and this service is only for repeat customers.
All watches will be shipped to you through insured FedEx Priority Overnight delivery for a flat fee of $125. Saturday Priority Overnight delivery is available for an extra cost. Every watch will be insured for the value that you paid. In the event that FedEx is unavailable for any reason, UPS will be the carrier of choice. NY Watch Market agrees to never ship a timepiece through USPS. All timepieces are carefully packaged from the inside out with thorough video documentation.
The listing will provide a detailed description of whether the watch has been recently serviced. If the watch has not been serviced, and it has been outside of the recommended manufacturer’s service time, we will run the watch through a time grapher and provide you a picture of its ability to keep time per COSC standards. If we feel the watch requires service, and we choose to sell it as is without us having serviced it prior, we will include that in the listing description. Otherwise, you can expect the watch to be running smoothly and not in need of service.
If the original manufacturer’s warranty has lapsed, we provide a 12-month extended warranty on the movement. The customer will be responsible for shipping labels. We will cover all expenses behind servicing the timepiece if any defects arise during the 12-month warranty period. The warranty does not cover acts of negligence or the customer dropping the watch causing the movement to fracture or break. The customer agrees that due to the horological complexity of a movement, a service may take up to 3 months, but the standard turnaround time is 3-4 weeks. If the watch does not come with warranty cards, it will be described as a watch only. Even then, the warranty may have expired. NY Watch Market’s 1-year extended warranty will always fill the gap from the time of sale.
Photos of our timepieces are taken with a high-quality photographic camera with a macro lens. This is done to show the condition of the watch in high detail. You may notice imperfections shown in the pictures that the camera lens was able to pick up but that your eye will not.
Photos of our timepieces are taken with a high-quality photographic camera with a macro lens. This is done to show the condition of the watch in high detail. You may notice imperfections shown in the pictures that the camera lens was able to pick up but that your eye will not.