Privacy Policy
NY Watch Market (“NY Watch Market,” “we,” “us,” or “our”) respects the privacy of individuals who visit our website, communicate with us, or engage in transactions with us.
This Privacy Policy describes how we may collect, use, retain, disclose, and otherwise process information in connection with nywatchmarket.com, our communications, and our purchase, sale, sourcing, trade, consignment, shipping, service, and related business activities.
The information we collect depends on the nature of your interaction with NY Watch Market and whether you proceed with a transaction.
1. Information We May Collect
Contact Information
Depending on how you interact with us, we may collect information such as:
- Name
- Email address
- Telephone number
- Other contact information you voluntarily provide
Billing, shipping, delivery, or other transaction-related address information may be collected when reasonably necessary to process, verify, insure, ship, or complete a transaction.
Transaction Information
When you purchase, sell, trade, consign, source, submit, offer, or inquire about a watch, jewelry item, accessory, or other merchandise, we may collect information relating to the transaction or proposed transaction, including:
- Items purchased, sold, traded, consigned, sourced, offered, or requested
- Pricing and transaction terms
- Payment status and transaction-related payment information
- Billing, shipping, or delivery information when required
- Transaction and customer history
- Communications concerning the transaction
- Watch or merchandise reference numbers
- Serial numbers
- Photographs or videos
- Condition information
- Ownership or provenance information
- Warranty, service, repair, or authentication records
- Documentation provided in connection with the merchandise or transaction
We may maintain records of transactions and merchandise where reasonably appropriate for business, fraud-prevention, warranty, insurance, accounting, legal, security, or recordkeeping purposes.
Payment Information
Payments may be processed through banks, financial institutions, payment processors, credit card providers, cryptocurrency providers, financing providers, or other third parties.
NY Watch Market generally does not directly store complete payment-card information when payments are processed through third-party payment providers.
We may nevertheless receive, retain, or process information associated with a payment or transaction, including:
- Payment status
- Payment method
- Transaction identifiers
- Wire-transfer information
- Cryptocurrency transaction information
- Deposit or payment confirmation
- Information reasonably necessary to verify, reconcile, document, or investigate a payment
Identity, Ownership, and Verification Information
Because we deal in high-value merchandise, we may request additional information when we consider it reasonably appropriate to:
- Verify identity
- Verify ownership or authority to sell an item
- Verify a payment method
- Confirm billing or shipping information
- Prevent fraud, theft, chargebacks, or unauthorized transactions
- Establish provenance
- Meet shipping or insurance requirements
- Protect NY Watch Market, our customers, or third parties
- Satisfy legal, regulatory, banking, financial, insurance, or business requirements
Such information may include identification documents, ownership records, transaction records, or other verification materials where appropriate.
Providing requested verification information does not obligate NY Watch Market to accept or complete any transaction.
2. Information Collected Automatically
When you visit or interact with our website, we or third-party service providers may automatically collect certain information, which may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website or source
- Pages viewed
- Links clicked
- Dates and times of visits
- Website interactions
- Approximate geographic information derived from an IP address
- Cookie identifiers
- Advertising identifiers
- Other technical or usage information
This information may be collected through cookies, pixels, tags, analytics tools, log files, and similar technologies.
3. Communications
We may receive and retain communications made through or in connection with:
- Our website
- Telephone
- SMS or text messaging
- Social media
- Online marketplaces
- Customer-service systems
- Other communication channels
We may also maintain internal notes, records, transaction histories, or correspondence relating to an inquiry, customer, seller, item, or transaction.
4. How We May Use Information
To the extent permitted by applicable law, we may use information for purposes reasonably related to our business, including:
- Responding to inquiries
- Providing quotes or offers
- Evaluating merchandise
- Processing purchases and sales
- Processing trades
- Processing consignments
- Sourcing merchandise
- Verifying ownership, identity, or transaction information
- Processing, confirming, or reconciling payments
- Arranging shipping, pickup, delivery, or insurance
- Authenticating, inspecting, evaluating, servicing, or repairing merchandise
- Maintaining transaction and inventory records
- Providing customer service
- Providing warranty or after-sale support
- Preventing, detecting, or investigating fraud
- Investigating theft, counterfeit merchandise, payment disputes, or unauthorized transactions
- Managing returns, disputes, claims, or chargebacks
- Communicating regarding transactions or inquiries
- Maintaining financial, tax, accounting, insurance, and business records
- Improving our website, products, services, and operations
- Measuring website activity and advertising effectiveness
- Conducting analytics
- Developing or improving marketing
- Personalizing website content or advertising
- Sending promotional or inventory-related communications where permitted
- Protecting our rights, property, customers, employees, systems, and business
- Establishing, exercising, or defending legal claims
- Enforcing our agreements, policies, and terms
- Complying with legal, regulatory, insurance, banking, financial, tax, or law-enforcement requirements
- Conducting internal administrative and business activities
- Facilitating any contemplated or actual business transaction involving NY Watch Market
We may also use information for another purpose reasonably compatible with the purpose for which it was collected, where permitted by applicable law.
5. Disclosure of Information
We may disclose information when reasonably appropriate in connection with our business operations, services, transactions, security, legal obligations, or legitimate business interests.
Recipients may include:
Service Providers and Business Vendors
We may disclose information to service providers or vendors that assist with functions such as:
- Website hosting
- Website development
- Data storage
- Payment processing
- Banking
- Financing
- Shipping
- Logistics
- Insurance
- Fraud prevention
- Identity verification
- Authentication
- Repair or servicing
- Customer relationship management
- Communications
- Email or messaging
- Analytics
- Advertising
- Marketing
- Cybersecurity
- Accounting
- Tax preparation
- Legal services
- Consulting
- Other operational services
Dealers, Suppliers, Collectors, and Industry Participants
NY Watch Market operates in the luxury watch and jewelry market and may work with:
- Dealers
- Wholesalers
- Suppliers
- Collectors
- Consignors
- Buyers
- Sellers
- Marketplaces
- Authenticators
- Manufacturers
- Service centers
- Repair providers
- Insurance providers
- Logistics companies
- Other industry participants
We may disclose information reasonably necessary to evaluate, authenticate, source, acquire, sell, consign, trade, service, insure, transport, or otherwise facilitate merchandise or transactions.
Payment, Banking, Shipping, and Insurance Providers
Information necessary to process or verify a transaction may be provided to banks, financial institutions, payment processors, shipping carriers, logistics providers, insurers, or other parties involved in the transaction.
This may include information such as your name, contact information, address, merchandise information, declared value, transaction amount, or other information reasonably necessary for the applicable service.
Fraud, Security, and Risk Management
We may use or disclose information where we reasonably believe it may assist in investigating or preventing:
- Fraud
- Theft
- Counterfeit merchandise
- Unauthorized payments
- Chargebacks
- Identity misuse
- Suspicious transactions
- Security incidents
- Other unlawful or potentially harmful activity
Such disclosures may be made to service providers, payment providers, insurers, attorneys, marketplaces, financial institutions, law enforcement, or other appropriate parties as permitted by law.
Legal Disclosures
We may disclose information where we reasonably believe disclosure is required, permitted, or appropriate in connection with:
- Applicable law
- Court orders
- Subpoenas
- Legal proceedings
- Governmental requests
- Law-enforcement inquiries
- Regulatory inquiries
- Fraud investigations
- Insurance investigations
- Protection of our legal rights
- Enforcement of contracts or policies
- Establishment, exercise, or defense of legal claims
- Protection of the safety, property, or rights of NY Watch Market or others
Business Transfers
If NY Watch Market is involved in or considering a merger, acquisition, financing, restructuring, sale of assets, investment, change in ownership, bankruptcy, or similar corporate or business transaction, information may be disclosed to or transferred among actual or prospective parties, advisers, lenders, investors, or service providers involved in that transaction, subject to applicable law.
6. Cookies, Analytics, and Advertising
We and third-party service providers may use cookies, pixels, tags, SDKs, analytics tools, advertising technologies, and similar technologies.
These technologies may be used for purposes such as:
- Website operation
- Security
- Remembering preferences
- Measuring website traffic
- Understanding visitor behavior
- Measuring form submissions or conversions
- Analyzing marketing campaigns
- Measuring advertising effectiveness
- Improving website functionality
- Personalizing content
- Advertising
- Remarketing or retargeting
- Understanding how visitors arrived at our website
Third parties may process information collected through these technologies in accordance with their own terms and privacy policies.
Your browser or device may permit you to restrict or delete certain cookies. Disabling certain technologies may affect website functionality.
7. Sale, Sharing, and Targeted Advertising
NY Watch Market does not ordinarily sell personal information to third parties in exchange for monetary payment.
Certain online advertising, analytics, or marketing activities involving cookies, pixels, advertising identifiers, or similar technologies may nevertheless be treated as a “sale,” “sharing,” or use for “targeted advertising” under certain privacy laws.
Where applicable law provides eligible consumers with a right to opt out of such processing, NY Watch Market will honor qualifying requests as required by applicable law.
Nothing in this section is intended to characterize an activity as a legal “sale” or “sharing” where the applicable law does not define it as such.
8. Fraud Prevention and High-Value Transactions
Luxury watches, jewelry, and similar merchandise involve heightened risks of theft, counterfeiting, fraud, unauthorized payment activity, identity misuse, chargebacks, and other unlawful conduct.
Accordingly, NY Watch Market may, at its discretion and to the extent permitted by law:
- Request additional identification
- Request proof of ownership
- Request payment verification
- Verify billing or shipping information
- Contact a bank, payment processor, insurer, marketplace, shipper, or other involved party
- Review transaction history
- Review fraud or risk indicators
- Delay transaction processing
- Place a transaction under review
- Decline a proposed transaction
- Cancel a transaction when permitted by applicable agreements or law
- Require an alternative form of payment
- Require additional documentation
- Restrict delivery methods or locations
- Take other reasonable security or risk-management measures
Submission of an order, inquiry, payment, sourcing request, trade, consignment request, or sales offer does not require NY Watch Market to accept or complete the transaction.
9. Data Retention
We may retain personal information and transaction-related information for as long as we reasonably determine necessary or appropriate for legitimate business purposes or as required or permitted by applicable law.
This may include retaining information for purposes such as:
- Transaction documentation
- Accounting
- Tax reporting
- Insurance
- Warranty administration
- Authentication records
- Ownership or provenance records
- Inventory history
- Customer service
- Fraud prevention
- Security
- Chargeback management
- Dispute resolution
- Litigation
- Legal claims
- Regulatory compliance
- Business continuity
Different categories of information may be retained for different periods.
We may retain information notwithstanding a deletion request where continued retention is required or permitted by applicable law.
10. Security
We use reasonable administrative, organizational, technical, and physical measures designed to safeguard information under our control.
However, no website, electronic communication, internet transmission, information system, database, or storage method is completely secure.
Accordingly, NY Watch Market cannot and does not guarantee that information will always remain secure, confidential, uninterrupted, or free from unauthorized access.
Users should exercise appropriate caution when transmitting confidential or sensitive information electronically.
11. Third-Party Services
Our website and communications may contain links to or integrate with third-party websites, services, platforms, marketplaces, payment providers, financing providers, social networks, or other third-party services.
Those third parties operate independently from NY Watch Market.
NY Watch Market does not control and is not responsible for the privacy, security, availability, content, policies, or practices of third-party services.
Your use of third-party services is subject to the terms and privacy policies of those third parties.
12. Marketing Communications
Where permitted by law, we may use contact information provided to us to communicate about:
- Inventory
- Products
- Services
- Sourcing opportunities
- Offers
- Promotions
- Events
- Other NY Watch Market communications
You may unsubscribe from promotional emails using the unsubscribe mechanism provided in an email.
Where applicable, you may opt out of promotional SMS communications by replying STOP.
Opting out of promotional communications does not prevent us from contacting you regarding:
- Existing transactions
- Inquiries
- Orders
- Payments
- Shipping
- Customer service
- Fraud or security matters
- Warranty or service matters
- Legal or operational matters
13. Privacy Rights
Depending on your place of residence, applicable law, and whether a particular law applies to NY Watch Market or the processing at issue, you may have certain privacy rights.
Those rights may include, where applicable:
- Confirming whether personal information is being processed
- Accessing certain personal information
- Correcting certain inaccurate information
- Requesting deletion of certain information
- Obtaining certain information in portable form
- Opting out of certain targeted advertising
- Opting out of certain sales or sharing of personal information
- Appealing certain decisions relating to privacy requests
All rights are subject to the conditions, definitions, exceptions, exemptions, verification requirements, and limitations contained in applicable law.
Nothing in this Privacy Policy is intended to create privacy rights beyond those required by applicable law.
We may require information reasonably necessary to verify your identity or authority to make a request.
We may deny, limit, or decline a request where permitted by applicable law, including where retaining information is reasonably necessary for purposes such as:
- Completing a transaction
- Fraud prevention
- Security
- Accounting
- Tax compliance
- Warranty administration
- Recordkeeping
- Legal compliance
- Dispute resolution
- Establishing, exercising, or defending legal claims
14. De-Identified and Aggregated Information
To the extent permitted by applicable law, we may create, use, retain, or disclose aggregated, anonymized, or de-identified information for business purposes, analytics, research, security, operational improvements, market analysis, or other lawful purposes.
Information that is not considered personal information under applicable law may be used or disclosed without the restrictions applicable to personal information, subject to applicable legal requirements.
15. Children’s Privacy
NY Watch Market’s website and services are intended for adults and are not directed toward children under 13.
We do not knowingly solicit personal information from children under 13.
If we become aware that personal information relating to a child has been collected in circumstances where applicable law requires its deletion, we may take reasonable steps to delete that information.
16. International Users and Transactions
NY Watch Market is based in the United States.
Customers, suppliers, dealers, service providers, and transactions may be located in the United States or other countries.
If you interact with us from outside the United States, information may be transferred to, processed, or stored in the United States or another jurisdiction in connection with our business operations or a transaction.
Privacy and data-protection laws may differ between jurisdictions.
17. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes in:
- Our business
- Our website
- Our services
- Technology
- Service providers
- Advertising practices
- Legal or regulatory requirements
- Other operational considerations
Unless otherwise required by applicable law, an updated Privacy Policy becomes effective when posted on our website.
The effective date shown at the top of the policy indicates when this version became effective.
18. Contact Us
Questions or qualifying privacy requests may be submitted to:
NY Watch Market
Website: nywatchmarket.com
Email: sales@nywatchmarket.com
Please include “Privacy Request” in the subject line of privacy-related requests.
